SCC Services Group also has the ability to provide outsourced contact center services that include Appointment Setting, Business Development, Sales and Customer Care programs with our U.S. based Certified Customer Care Professionals. We offer competitive rates and best of class operational processes while assisting and delivering proven customer contact solutions that reduce costs and increase operational efficiency.
Check us out at: www.sccbusinessservices.com
SCC Services Group has extensive experience in the contact center, sales, marketing and customer service arena serving industries that include travel, banking, credit card services, insurance, telecommunications and technology.
Our experienced "hands on" and dedicated staff have been engaged in a myriad of campaigns with companies of varying size and needs.
Each of our seasoned consultants have worked with clients to improve performance, manage cultural change, develop unique "turnkey" brand marketing campaigns, assist in the locating and build out of new facilities, consolidation of existing operations, conduct audit and benchmark studies, manage telephony / information technology initiatives and have held temporary staff positions while qualified candidates were recruited.
SCC Services Group executive consultants and staff have built careers based on real experience by working day-to-day in the trenches of corporate America.
For additional information about the services we can provide your organization please contact us via email at firstname.lastname@example.org or call 954-444-3668 for a free no obligation quote!
"We hired SCC Services Group to lead us in improving our customer service capabilities. Six months later, under the heading “Project Connect”, SCC Services Group has far exceeded our expectations. Dave Kielkucki’s team has brought us improvements in processes and measurements while enhancing our customer service delivery. Unexpectedly, under Dave’s leadership, he has helped us fundamentally improve our very culture. Through his teaching and motivational style, Dave has challenged us and helped us move beyond a “watch things happen” to a “make things happen” cohesive group. If you are looking for a “hands on” change agent that delivers lasting results, Dave Kielkucki and SCC Services Group has been just that for Envision."
Pat Barnett - Envision